My new Cut & Hold Telescopic Pruner doesn’t open and close. I had used it for one day after I received it to cut and remove lily pads out of my garden ponds. Yesterday I extended the telescopic pole to increase the length of the tool, and the pruners didn't open or close when I used the handle. I shortened the pole back to its original length, and tried changing positions of the pivoting head, but the pruners still didn't work. I didn’t force or twist the poles.
I’ve had it for less than a month and only used it for one day. The tool was very useful for reaching the plants in my ponds, and I had bought it on the recommendation of the landscaping pond maintenance manager. Maybe the supplier has changed manufacturers recently, because the pond landscaping manager uses these same pruners and they work well for him.